At Lotuss Sutra, your privacy is as valued as the craftsmanship that goes into our garments. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services.

Information We Collect

We may collect the following types of personal information:

• Contact Details: Name, email address, phone number, shipping and billing addresses.
• Account Information: Username, password, order history.
• Payment Information: When you make a purchase, we collect payment details via secure third-party payment processors.
• Device & Usage Data: IP address, browser type, operating system, and browsing behavior on our site.

How We Use Your Information

Your information helps us:

• Process and fulfill your orders smoothly.
• Provide customer support with elegance and efficiency.
• Personalize your shopping experience.
• Communicate offers, updates, and promotions—only if you consent.
• Improve our website and tailor it to your preferences.

Sharing of Information

We respect your privacy and do not sell or rent your personal data. We may share your information only with:

• Trusted service providers (e.g., payment gateways, shipping partners) to fulfill our services.
• Legal authorities when required by law or to protect our rights.

Cookies & Tracking Technologies

Yes, we use cookies—but the good kind. These help us remember your preferences and understand how our website is being used. You can modify your cookie settings through your browser at any time.

Your Rights

Depending on your location, you may have the right to:

• Access or correct your personal data.
• Request deletion of your data.
• Opt-out of marketing communications.

Security

We implement industry-standard measures to safeguard your personal data. While no method is 100% secure, we are committed to protecting your information with the same care we put into our designs.

Third-Party Links

Our site may contain links to other websites. We are not responsible for their privacy practices. We recommend reading their policies before sharing any personal data.

Children’s Privacy

Lotuss Sutra is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

Changes to This Policy

Just like fashion evolves, so may this policy. Any updates will be posted on this page with a revised date.

Contact Us

For any privacy-related questions, concerns, or stylish inquiries:

Email us at: info@lotusssutra.in

Or visit us at: Ahmedabad

Or call us at: +91 93131 85556